Your first hamster: the complete starter guide
Your first hamster? We love digging along with you!
From a spacious home to the first sunflower seed from your hand: in 10 steps you'll know exactly what your hamster needs.

Hi! How great that you're getting a hamster!
I'm Hammie, and I'm a hamster. I'm going to tell you everything about how to take good care of your hamster. I'll give one thing away right now: I sleep during the day, so don't wake me up! At every step I'll ask you a little question. Do you know the answer? Then you get a star! Collect all the stars and become a real Hamster Expert. Are you picking out the supplies together with mum, dad or another grown-up? Ready? Then let's dig in!
— Hammie
Hi, I'm Michael!Michael van Wassem · Founder of FidelloRead more
I graduated in Animal Management (BSc), specialising in companion animals. Hamsters may look small and simple, but they're real nocturnal adventurers: they dig tunnels, run kilometres and hide stashes in their cheek pouches. To do all that, they need more space and supplies than many people think. In this guide I'll take you through it step by step, so your hamster has a top-notch life from day one. Ready? Then let's dig in!
Love, Michael
First, a quick start check
Two questions, then we'll tailor the guide to your situation.
Which hamster is coming to live with you?
How many hamsters are you getting?
Step 1A strong-minded loner who lives at night
Before you start picking out supplies, it's good to get to know your hamster a little.
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Hamsters are natural loners. In the wild each hamster lives in its own burrow and defends its spot. So a hamster doesn't feel lonely when it lives alone. On the contrary: a home of its own actually gives it peace of mind.
Hamsters are also nocturnal. During the day they sleep deeply in their nest, and only in the evening and at night do they really wake up. Then they run, dig and gnaw, and sometimes you can hear that quite clearly. So put the home in a quiet spot, not in full sun, not in a draught and preferably not in a bedroom (certainly not in a child's bedroom). That way everyone sleeps well, you and your hamster.
Golden hamster: a golden hamster (also known as a Syrian hamster) lives alone, always. Adult golden hamsters don't accept another hamster in their home and can injure each other badly. One golden hamster per home is therefore the golden rule.
Dwarf hamster: opinions differ on dwarf hamsters. Sometimes they live together for a while, but with dwarf hamsters too that often goes wrong. Fights can break out suddenly, even after months. That's why more and more experts choose to keep a dwarf hamster alone as well. Not sure? Ask the shelter or breeder for advice and always make sure you have a second home in reserve.
Step 1A hamster sleeps during the day
You sleep at night and play during the day. For a hamster it's exactly the other way around! During the day your hamster sleeps soundly in its little nest. Do not wake it up then, even if you really want to play with it. It doesn't like that, just like you wouldn't like it if someone woke you up in the middle of the night. In the evening your hamster wakes up by itself, and then it's time to see how it runs and digs. And one more thing: a hamster prefers to live all alone in its own home. It's a real hermit!
What do you do when your hamster is sleeping during the day?
Well done! Daytime is sleeping time. In the evening your hamster wakes up by itself.
Step 2A spacious home to run and dig in
A hamster is small, but its home shouldn't be.
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In the wild a hamster covers considerable distances every night. The rule of thumb is therefore simple: the bigger, the better. Small, colourful hamster cages with lots of levels look fun, but offer far too little running space and too little room for a thick digging layer.
Pay particular attention to the floor area, because that's where hamster life takes place. A home with a tall, closed base tray is ideal: you can put a thick layer of bedding in it without everything flying out. Also check that the bars are close enough together, so your hamster can't slip through.
Golden hamster: golden hamsters are the largest of the hamsters and so really need space. Choose the largest home that fits in your house. That leaves room for a generous digging layer, a big running wheel, a sand bath and several hideaway houses.
Dwarf hamster: a dwarf hamster is smaller, but certainly no less active. The same goes for it: as big as possible. Pay extra attention to the bar spacing, because dwarf hamsters can squeeze through surprisingly small openings. Not sure? Just check with our customer service team.
Step 2A big home for a little animal
A hamster is only small, but it runs lots and lots of laps at night! That's why it needs a big home, with lots of room on the floor. That way it can run, dig and explore. A tiny cage is just as boring for a hamster as it would be for you to sit in a cupboard all day. Pick out the prettiest, biggest home together with a grown-up!
Which one do you like best? Tap it to choose!
When do you choose what?
Tap a type to see only those products.
Why so much choice? This makes it easy to choose
Homes differ mainly in floor area, material (wood with glass or a cage with bars) and price. For a hamster, the floor matters much more than the height.
- Not sure? Choose the Top pick: spacious and without bars.
- Dwarf hamster? Choose a home with glass or Perspex.
- A run is a fun extra, not a replacement for the home.
Choose a spacious home
What kind of home does a hamster need?
Absolutely right! The bigger the home, the happier your hamster.
Step 3A thick layer to dig in
Digging is just as important to a hamster as eating and sleeping.
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So give your hamster a thick layer of bedding, so it can make real tunnels and burrows. The thicker the layer, the more digging fun. At the very least, make sure part of the home has an extra deep digging corner.
Choose a low-dust bedding, such as paper, hemp, flax, cotton or wood fibre. Mix in some hay: it helps the tunnels hold their shape and gives your hamster soft nesting material right away. A top layer with, for example, leaves and bark makes sniffing around extra exciting.
Step 3Dig, dig, dig!
Do you ever play in the sandpit? Hamsters think digging is the best thing in the world! They make tunnels and burrows, just like a real mole. That's why you put a really thick layer of soft bedding in the home. With a little hay mixed in, your hamster can build a cosy little nest to sleep in too.
Pick at least 2 that you like!
When do you choose what?
Tap a type to see only those products.
Why so much choice? This makes it easy to choose
Bedding differs in material, how well tunnels hold and price. Because you need a thick layer, bag size counts too.
- Not sure? Choose the Top pick and mix in some hay.
- Get a big bag: a thick digging layer takes lots of litres.
- A top layer makes sniffing extra fun, but isn't necessary.
Choose bedding and some hay for the nest
What do hamsters love doing in their bedding?
Exactly! The thicker the layer, the more tunnels your hamster can dig.
Step 4Varied food and always fresh water
Hamsters are omnivores.
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They eat seeds, grains, herbs and vegetables, and in the wild the occasional insect too. So choose a special hamster food that suits your type of hamster. Besides that, now and then give a small piece of fresh vegetable, such as cucumber or bell pepper. Introduce new things gradually and remove anything your hamster doesn't eat the next day.
Don't be alarmed: your hamster will often stuff its food into its cheek pouches and haul it off to a secret larder. That's perfectly normal behaviour! Also make sure there is always fresh water, in a drinking bottle or a small, heavy bowl.
Golden hamster: choose a food made specially for (golden) hamsters. A sturdy food bowl that doesn't tip over stops the food disappearing straight into the bedding.
Dwarf hamster: choose a food made specially for dwarf hamsters. Dwarf hamsters need a slightly different menu from golden hamsters. Also go easy on sweet things such as fruit.
Step 4Feasting and drinking
Hamsters eat seeds, grains and herbs. Sometimes they get a small piece of cucumber as a tasty extra. And do you know what's funny? A hamster stuffs its food into its cheeks! They have a kind of little pouches in there. Then it hides its food in a secret little larder. And of course your hamster needs fresh water every day.
Pick at least 2 that you like!
When do you choose what?
Tap a type to see only those products.
Why so much choice? This makes it easy to choose
Hamster food differs by type of hamster, in composition and in price. Bowls and bottles differ mainly in material.
- Not sure? Choose the Top pick for your type of hamster.
- Golden hamsters and dwarf hamsters each have their own food.
- Choose a heavy food bowl that doesn't tip over.
Choose hamster food, a food bowl and a drinking bottle
What does a hamster put its food in to carry it off?
Ha ha, yes! With its cheek pouches, a hamster carries off a whole stash.
Step 5Safe hideaway houses
During the day your hamster wants to be able to sleep undisturbed.
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A hideaway house gives it a safe, dark spot for its nest. Feel free to put more than one in: hamsters like being able to choose, for example a sleeping house and a larder.
Preferably choose a house without a floor, or with an opening at the bottom, made of untreated wood, bark or grass. Then your hamster can keep digging underneath and it stays nice and dry. Place the house firmly in the digging layer, so it can't topple over when your hamster digs underneath.
Golden hamster: choose houses that are big enough, so your golden hamster can easily get in and out and a good-sized nest fits inside too.
Dwarf hamster: smaller houses and little tunnels work fine, but make sure there are a few. Dwarf hamsters like lots of hiding spots close together.
Step 5A cosy sleeping house
Do you have a favourite spot to hide? A hamster does too! In a small house it builds a soft little nest, and it sleeps there all day. So don't keep looking into its house and don't lift the roof off. Then your hamster feels safe and comes out by itself in the evening.
Which one do you like best? Tap it to choose!
When do you choose what?
Tap a type to see only those products.
Why so much choice? This makes it easy to choose
Houses differ in material (grass, bark wood, coconut) and size. Hamsters like being able to choose, so combining is fine.
- Not sure? Choose the Top pick and add a second house.
- Golden hamster: choose a big house with room for a nest too.
- Dwarf hamster: several small houses close together.
Choose one or more hideaway houses
What does your hamster do in its house during the day?
Well done! During the day your hamster sleeps in its nest. Shh!
Step 6A good running wheel and a sand bath
A hamster wants to cover kilometres at night.
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A running wheel therefore belongs in every hamster home. Pay close attention to two things. The wheel must be big enough, so your hamster can run with a straight back and doesn't have to run with a hollow back. And the running surface must be solid, so without rungs or holes where paws can get caught. Not sure about the size? Then rather choose one size bigger.
Hamsters also love a sand bath. They like to roll and wriggle in it, and that's how they groom their fur. A shallow tub with special bathing sand (not dusty powder) is enough. Many hamsters also use the sand tub as a toilet, and that's perfectly fine.
Golden hamster: golden hamsters need a fairly large wheel. With a wheel that's too small they run with a hollow back. So choose the largest size that fits in your home.
Dwarf hamster: a dwarf hamster also benefits from a spacious wheel. Take a look at its back while it runs: is it nice and straight? Then you've got it right.
Step 6Running and sand baths
At night your hamster runs lots and lots of laps in its running wheel. The wheel must be big enough, so it can run with a straight back. And did you know hamsters take a bath in sand? They roll around in it happily. That keeps their fur nice. Funny, isn't it?
Pick at least 2 that you like!
When do you choose what?
Tap a type to see only those products.
Why so much choice? This makes it easy to choose
Running wheels differ in diameter, material and price, and sand tubs in size. The most important thing is the right size for your hamster.
- Not sure? Choose the Top pick in 28 cm or larger.
- Golden hamster: choose 28 to 33 cm, so its back stays straight.
- Don't forget the bathing sand with your sand tub.
Choose a running wheel and a sand bath
What does a hamster take a bath in?
Correct! Hamsters roll in sand. Water isn't needed.
Step 7Gnawing, climbing and exploring
A bored hamster starts gnawing on the bars or pacing restlessly back and forth.
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So give your hamster plenty to do! Gnawing material is essential: a hamster's teeth keep growing its whole life, and gnawing is part of its natural behaviour. Gnawing wood, willow branches and gnawing toys are ideal.
Also provide tunnels, little bridges and hiding places to explore. Now and then hide some food in a gnawing toy or under some hay. Then your hamster happily goes searching, just like in the wild.
Step 7Playing and gnawing
Just like you love to play, your hamster does too! How boring it would be without toys, right? Hamsters love crawling through tunnels, climbing over little bridges and gnawing on bits of wood. Gnawing isn't just fun: a hamster's teeth never stop growing. By gnawing, they stay nicely short. Pick out at least three toys together!
Pick at least 3 that you like!
When do you choose what?
Tap a type to see only those products.
Why so much choice? This makes it easy to choose
Toys differ in material and in what your hamster does with them: gnawing, hiding or crawling through. That variety is exactly what keeps it fun.
- Not sure? Choose the Top pick, a tunnel and something to search in.
- Choose from at least two types: gnawing, searching and crawling.
- Swap one toy now and then.
Pick at least 3 for variety
Why does a hamster love gnawing on wood?
Great! Gnawing is fun and keeps its teeth nicely short.
Step 8Extras for outside the cage
These don't belong in the cage itself, but they can come in handy.
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A run gives your hamsters extra space to move around, indoors or in the garden. Only use it under supervision, and outdoors always with netting or a cover against cats and birds of prey.
An outdoor house is meant for an outdoor run, not for an indoor cage. Soft tunnels and igloos made of plush or fabric are cosy under supervision, but don't belong in the cage: they can hold moisture and odour and are easily chewed to bits. Take them away again after playtime.
Step 8A little time outside the cage
Sometimes your hamsters get to play outside the cage for a while, in a run. You always do that together with a grown-up. A soft little tunnel is cosy, but doesn't stay in the cage. Go ahead and pick something out if mum or dad says it's OK!
This is an extra: only choose what you like!
When do you choose what?
Tap a type to see only those products.
Choose something extra, only if you want to
Step 9Safe on the road
Your hamster obviously has to get home first.
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And later now and then to the vet, or temporarily into a safe box while you give the home a good clean. Choose a sturdy plastic carrier with good ventilation and a fastening your hamster can't open itself. A fabric bag is less practical, because a hamster gnaws straight through it.
Put some bedding and a pinch of hay in the box, and a piece of cucumber for moisture on the way. After arriving, also plan an introductory visit to a vet who has experience with small rodents. They can check your hamster over and answer all your questions.
Step 9Travelling with your hamster
Your hamster goes to your home in a travel box. It's safe in there. Put some soft bedding and a little hay in it. Carry the box calmly and level, so your hamster doesn't slide back and forth. You also use the travel box when your hamster goes to the vet. That's the doctor for animals!
Which one do you like best? Tap it to choose!
Why so much choice? This makes it easy to choose
Carriers differ in size, opening and price. For a hamster, a small, sturdy plastic box is enough.
- Not sure? Choose the Top pick: plastic with a transparent lid.
- Don't choose a fabric bag: a hamster gnaws straight through it.
- Also handy as a temporary home during cleaning.
Choose a carrier
How do you carry the travel box with your hamster in it?
Well done! Calmly and level, and your hamster stays calm.
Step 10Becoming friends
A hamster really needs a moment to get used to its new home.
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Mainly leave it in peace for the first few days, so it can explore everything at its leisure. After that, start getting to know each other calmly, always in the evening when it wakes up by itself. Talk softly, so it learns your voice.
Lay your hand flat in the home with a tasty treat on it, such as a sunflower seed or a piece of herbal snack. Let your hamster come to you by itself. After a while it dares to walk over your hand. Always pick up your hamster low over the ground, with two hands cupped like a little bowl. Hamsters are poor at judging how high something is.
Step 10Becoming best friends
Now comes the best part: becoming friends with your hamster! Wait until it's evening and your hamster is awake by itself. Hold your hand still in its home with a tasty treat on it. Wait patiently. If your hamster dares, it will come to take the treat. Maybe it will even stuff it into its cheeks! Always pick up your hamster very low over the ground, with two hands cupped like a little bowl. That way it can't fall.
Which one do you like best? Tap it to choose!
When do you choose what?
Tap a type to see only those products.
Why so much choice? This makes it easy to choose
Treats differ in flavour and shape: sticks, leaves, flowers or nibbles. Nice to alternate, as long as you go easy on them.
- Not sure? Choose the Top pick for the first introduction.
- A few small pieces a day is enough.
- Small pieces are the easiest to give from your hand.
Choose a tasty treat for the introduction
How do you pick up a hamster?
Absolutely right! Low and with two hands, and your hamster feels safe.
Your starter pack
This is what you've chosen. Is everything correct? Then put it all in your basket in one go.
Look at everything you've picked out! Mum or dad: is everything correct? Then put it all in the basket in one go.
Hamster Expert certificate
Collect all the stars to get your certificate. You have now: 0
This certificate is for
has learned everything about caring for hamsters and is ready to become a super owner!
Hammie & Michael from Fidello
Ready for an adventure full of digging nights!
You now have everything you need for a flying start. Got another question? Our customer service team will happily help you out. And if you're worried about your hamster's health? Then always go to your vet.
- Ordered before 17:30, shipped today
- Free shipping from €49
- 14 days to change your mind on unused products
- Personal advice from Michael
Questions? Michael is here for you
Not sure which product fits best, or want to bounce ideas around about your new pet? Send Michael a message. He'll gladly help you with all your pet questions.
This guide is intended as general, practical starter information and does not replace advice from a vet.